Here at PumpSmart Limited we operate in a predominantly business to business environment so the personal data we use is limited however we still take your privacy seriously. We use personal information to administer accounts and to provide goods and services that have been requested from us in addition to occasional marketing emails.
Colchester Seedbed Centre
To provide a product / service
To provide a product / service marketing
To make enquiries / place orders with suppliers
The legal basis of processing at PumpSmart Limited is Legitimate Interest
Although PumpSmart Limited works in a predominately Business to Business environment it is noted that on occasion individuals may contact and share their data with us. We handle personal data only for core business purposes of advertising marketing and PR and accounts and record keeping.
• Processing of orders and enquiries.
• Direct marketing to current and historic customers.
Recipients/Categories of recipients to whom personal data will be disclosed, including any outside the European Economic Area (EEA) – Couriers may be given names and telephone numbers for the purposes of making deliveries to customers. Suppliers may be given names and telephone numbers for the purposes of making direct deliveries. Customer’s details may be shared with our bank Lloyds Bank UK PLC
International Transfer – No information is passed to any third country or recipient outside the EEA
Data Retention – Individuals who leave customers/suppliers employment are marked as inactive on our computer system and paper records are retained for 7 years in accordance with retention legislation (gov.uk). Details of individuals that appear on paperwork will be destroyed on this basis.
Under the Data Protection legislation, data subjects have the following rights with regards to their personal information:
Data subjects have the right to complain to the Information Commissioner’s Office if they believe there is a problem with the processing of data at PumpSmart Limited.
Statutory/Contractual Requirement of personal data and consequences of failure to provide such data – In all cases Data is provided on a contractual basis. In respect of customers/suppliers, information is given in order to facilitate communication, without such information we would be unable to provide quotes/purchase orders/goods
Data is provided on a voluntary basis
Non provision of data will prevent us from providing the information, goods and services requested.
There is no automated decision making involved in the processing of data at PumpSmart Limited
Categories of personal data concerned
*Where we have been contacted by an individual these contact details may be their personal details.
Customer Data Supplier Data
This notice was written on 21 May 2018
Updated 3 June 2020.
It will be kept under regular review.